Role Overview
As a Strategic Customer Success Manager/Coach, you will help national and international customers in the DACH region achieve their desired business results, inspire personal development, and drive the use of our platform throughout the organization.
What You Will Do
Your tasks include leading the onboarding of new customers, co-creating action plans, proactively contacting customers, evaluating results, and communicating with senior decision-makers.
Why It Might Be a Fit
You will be a role model, coach colleagues, and represent GoodHabitz values as an ambassador, contributing to individual and collective success.
Requirements
- At least 3 years of experience as a Customer Success Manager and/or in internal communication, HR consulting, people engagement, or L&D
- In-depth knowledge and thought leadership
- Customer-focused, solution-oriented, decision-driven, with excellent communication and commercial skills
- Well-organized and structured in your work
- Fluent in German and English, written and spoken
- Leadership qualities
- Strong commercial drive
- Analytical thinking and data analysis skills
Benefits
- Unlimited full-time contract
- Attractive fixed salary plus performance-based bonus
- Travel budget for events and networking
- MacBook and iPhone, as well as a top home office setup
- Unlimited access to the GoodHabitz platform and MyAcademy
- Coaching by our partner OpenUp
- Paid ‘Do Good Day’ per year for your social engagement
- Legendary team events and shared successes
To apply for this job please visit jobs.workable.com.
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