Director of People Operations & Experience

Role Overview

The Director of People Operations & Experience will serve as the strategic backbone of the People Operations department, owning the engine that keeps the entire employee experience seamless, compliant, and scalable. The role will elevate People Operations systems, strengthen policies and practices, and build a workplace experience that supports the company’s growth.

What You Will Do

The Director will lead and develop the People Operations and Workplace & Experience teams, bringing clarity, accountability, and operational excellence across both teams. They will architect, scale, and govern People Operations infrastructure, workflows, and technology platforms to support rapid organizational growth.

Why It Might Be a Fit

The ideal candidate will have 8+ years of progressive HR/People Operations experience, including 3+ years leading teams or functions, and a proven ability to lead, coach, and develop high-performing teams across multiple disciplines.

Requirements

• 8+ years of progressive HR/People Operations experience
• 3+ years leading teams or functions
• Advanced HR certification (SPHR, SHRM-SCP) is a plus
• Proven ability to lead, coach, and develop high-performing teams across multiple disciplines
• Strong expertise in employee relations, performance management, and federal and California employment laws, including multi-state compliance
• Experience overseeing payroll, benefits, compensation administration, and HRIS platforms; ADP experience preferred
• Proven track record of scaling People Operations, improving processes, and leveraging technology and automation to drive efficiency
• Strong business and financial acumen, with experience in workforce planning, budget management, and vendor negotiations
• Data-driven leader who uses workforce metrics and insights to identify opportunities and inform business decisions
• Demonstrated ability to lead organizational change, navigate ambiguity, and build trust across teams and leadership levels

Benefits

• Paid vacation
• Medical, Dental, and Vision benefits
• 401(K) with company matching
• Financial Wellness Counseling
• Sunglasses

Tagged as: Change Management, Clari, Data Analysis