Role Overview
The Customer Success Manager is responsible for building and maintaining relationships with installers and distribution partners, overseeing customer retention within a business.
What You Will Do
Carry out relationship management, provide technical and product support, analyse processes for continuous improvement, and identify new sales prospects.
Why It Might Be a Fit
3+ years’ experience in customer success, strong technical background, and excellent communication skills are required.
Requirements
- 3+ years’ experience in customer success
- Strong technical background
- Knowledge of best practices in customer service and retention
- Excellent communication skills
- Fluency in Dutch and English
Benefits
- Unique opportunity to join a diverse & international team
- Excellent professional and personal development opportunities
- Passionate work environment with flat hierarchies and fast decision making
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