Role Overview
The Customer Experience Manager is responsible for overseeing the customer and donor experience, driving store productivity, and ensuring the achievement of sales and margin targets while maintaining brand standards.
What You Will Do
Conducts research, evaluates data, and reports on findings, supporting the development and implementation of policies, procedures, and programs.
Why It Might Be a Fit
The ideal candidate will have a strong drive to achieve meaningful results, through driving tasks to successful completion and closure, and will be able to work effectively with others who have different perspectives, backgrounds or styles.
Requirements
- Two years of college education or experience equivalency, and a minimum of 5 years’ experience
- Forklift certification, if required at site
- Work varied schedule and flexible hours; at least two closing shifts per week and every other weekend as scheduled
- Must have a working phone that allows for communication accessibility
- Experience in retail and/or production setting
Benefits
- Medical
- Dental
- Vision
- Short and long-term disability
- Life insurance
- Retirement plan
- Paid time off (PTO)
To apply for this job please visit recruiting2.ultipro.com.
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