Team Leader – Customer Experience

Role Overview

The Customer Experience Leader is responsible for ensuring the highest level of customer experience in their store through personal customer engagement, exceptionally clean and orderly sales floor, dressing rooms, restrooms, and merchandising.

What You Will Do

Greet customers, make connections, provide excellent customer service, and continuously improve selling techniques. Perform refund and void approvals, hang and arrange textiles/clothing racks, and maintain selling floor presentations.

Why It Might Be a Fit

We prefer to promote from within, and your growth and advancement is our priority. Achieve your potential at Goodwill and beyond through our personal and professional skills development programs.

Requirements

• Minimum 6 months to 1-year minimum experience working successfully in retail customer service oriented environment
• Excellent verbal communication skills with customers and co-workers
• Ability to bend, lift, grasp, and move continuously through the day
• Must be able to meet the physical requirements of the position

Benefits

• Competitive base and bonus pay
• Savings plans
• Personal financial education
• Store purchase discounts
• Paid time off
• Leadership development
• Tuition reimbursement