Customer Onboarding Strategist, ANZ Market, Google Customer Solutions (Cantonese)

Role Overview

As a Customer Onboarding Strategist, you will manage a new customer portfolio for six months to set them up for long-term success with their digital advertising journey. You will work cross-functionally with sales, product, and program teams to deliver seamless customer handovers and provide strategic advice to help our advertisers get the best return on their investment.

What You Will Do

Manage a new customer portfolio, deliver against assigned customer goals, work cross-functionally with sales, product, and program teams, implement creative ways to improve customer relationships, and provide strategic advice to help advertisers get the best return on their investment.

Why It Might Be a Fit

You will have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. You will be part of a highly engaged, fun team and bring creativity to grow and transform.

Requirements

• Bachelor’s degree or equivalent practical experience
• 5 years of experience in sales, business development, advertising, account management, marketing, or consulting
• 3 years of experience in sales, marketing, or consulting, and with managing clients in Australia and New Zealand (ANZ)
• Ability to communicate in business-level Cantonese fluently