Customer Service Representative/Inside Sales Representative

Role Overview

The CSR/Inside Sales Representative sells the organization’s products and services to prospective and established customers. They handle customers’ needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships.

What You Will Do

Provide excellent customer service via face-to-face, phone calls, and e-mails. Execute all aspects of the sales function, including order processing, purchase orders, payment processing, quotes, and delivery dates. Recommend alternate products based on cost, availability, or specifications. Generate new and repeat sales by providing product and technical information in a timely manner.

Why It Might Be a Fit

The company offers growth opportunities, training programs, and a global company culture. The CSR/Inside Sales Representative will be part of a team that delivers high-quality service to customers and works collaboratively with internal and external customers and employees.

Requirements

• 1 – 3 years of progressive sales experience
• High School diploma or GED equivalent, some colleges preferred

Benefits

• Benefits effective on day one for all full-time direct hires
• Training programs available to help guide team members and develop new skills
• Growth Opportunities
• Part of a Global Company