Role Overview
The gTech Ads Quality Lead will design, execute, and scale the overarching gTech Ads Quality program, establishing long-term quality standards and automation roadmaps. The role involves owning the evolution, governance, and calibration of the Quality framework, continuously expanding evaluation criteria to different delivery roles.
What You Will Do
Responsibilities include synthesizing macro-level quality themes and learnings to identify systemic operational breakdowns and build continuous improvement roadmaps. The role also involves partnering with cross-functional delivery leadership to establish SLA compliance and drive a culture of delivery craftsmanship.
Why It Might Be a Fit
The ideal candidate will have 10 years of experience in program or project management, 10 years of experience in people management, and a strong foundational baseline in AI-driven quality solutions. The role requires the ability to influence C-level executives and a thorough understanding of Google’s products and customers’ complex needs.
Requirements
- Bachelor’s degree or equivalent practical experience
- 10 years of experience in program or project management
- 10 years of experience in people management
- 2 years of people management experience with a focus on democratizing knowledge and preparing staff for evolving AI plus human workflows
- Experience in stakeholder management
- Practical experience or strong foundational baseline in AI-driven quality solutions
- Demonstrated experience developing quality rubrics, continuous improvement frameworks, or operational governance models
- In-depth knowledge of Google advertising solutions and media landscape both offline and online
- Ability to influence C-level executives
To apply for this job please visit google.com.
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