Inside Sales Specialist

Role Overview

The Inside Sales Specialist will be responsible for managing quotations, purchase orders, and customer relationships. They will provide immediate price quotations, prepare price quotation forms, and maintain files of active orders. They will also act as a liaison between customers and other departments, resolving customer service and billing complaints, and maintaining records of customer interactions and transactions.

What You Will Do

The Inside Sales Specialist will perform various tasks, including receiving requests for price quotations and purchase orders, preparing price quotation forms, checking customers’ credit statuses, and coordinating with manufacturers to locate requested items. They will also provide follow-up assistance and information regarding orders, and maintain records of customer interactions and transactions.

Why It Might Be a Fit

The ideal candidate will have excellent communication and customer service skills, and be able to work in a fast-paced environment. They will be able to maintain professional and positive rapport with customers, and be able to resolve customer service and billing complaints in a timely and professional manner.

Requirements

• High school degree
• Ability to work in a fast-paced environment
• Excellent communication and customer service skills
• Ability to maintain professional and positive rapport with customers

Benefits

• Equal employment opportunity
• Compliance with federal and state regulations and statutes pertaining to individuals with disabilities