Role Overview
Join a global operations team dedicated to maintaining operational excellence within Mandiant’s consulting practice. The team ensures all contractual and commercial prerequisites are met, enabling consultants to begin client engagements.
What You Will Do
Support critical, complex time-sensitive pre-business activities, create Statement Of Work (SOW) and other agreement documents, assist with customer onboarding requirements, and drive end-to-end resolution.
Why It Might Be a Fit
The ideal candidate will have experience with sensitive materials, working with systems tools, and excellent organizational and planning skills. They will be able to multitask, prioritize, and execute multiple concurrent activities.
Requirements
- Bachelor’s degree or equivalent practical experience
- 2 years of experience in customer-facing roles
- Customer service and communication experience
Benefits
- 15% bonus target
- equity
- benefits
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