Role Overview
We are looking for a data analyst with experience in data analysis, indicator management, and process improvement to contribute to transforming information into strategic decisions to improve our customers’ experience.
What You Will Do
Analyze customer experience information and indicators to identify trends, deviations, and opportunities for improvement. Design, develop, and follow up on reports, dashboards, and performance indicators.
Why It Might Be a Fit
We are looking for a professional with an analytical mindset, customer orientation, and a passion for continuous improvement, who enjoys finding answers in data and converting them into solutions.
Requirements
- Experience in data analysis, indicator management, and process improvement
- Advanced Excel skills for information analysis, databases, and report preparation
- Experience using Power BI, Tableau, or data visualization tools
- Knowledge of Salesforce, Medallia, or similar platforms
- Interest in innovation, digital transformation, and application of Artificial Intelligence
To apply for this job please visit linkedin.com.
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