Merchant Growth Manager, Emerging

Role Overview

The Merchant Growth Manager, Emerging will be responsible for managing and nurturing relationships with a diverse portfolio of F&B merchants. The role will be pivotal in helping micro-SME merchants grow their businesses across Grab’s ecosystem, including GrabFood, GrabPay, GrabAds, and GrabExpress, while driving sustainable growth for Grab’s platform.

What You Will Do

Build and maintain strong relationships with a portfolio of merchants, ensuring their needs are met and their businesses are supported. Manage merchant accounts with a focus on GMV, table management solutions, monetisation, and delivery volumes. Develop and execute scalable business strategies to drive growth for merchants across Grab’s ecosystem.

Why It Might Be a Fit

You have 3 or more years of experience in account management, business development, or a related field. Excellent communication and negotiation skills to build lasting partnerships. Ability to interpret data and develop actionable insights.

Requirements

• 3 or more years of experience in account management, business development, or a related field
• Excellent communication and negotiation skills
• Ability to interpret data and develop actionable insights

Benefits

• Term Life Insurance
• Medical Insurance
• GrabFlex
• Parental and Birthday leave
• Love-all-Serve-all (LASA) volunteering leave
• Grabber Assistance Programme
• FlexWork arrangements