Role Overview
Grafana Labs is looking for a Sales Operations Manager to support our GTM organization by managing advanced models, improving our data structure, and strengthening our operational processes.
What You Will Do
Improve and maintain core models of our account base as it relates to consumption growth across the GTM organization, conduct deep-dive analyses on our customer product engagement, and work within Google BigQuery (SQL) to extract large datasets for reporting.
Why It Might Be a Fit
The ideal candidate is highly analytical, excels at translating complex business realities into structured models, and thrives in a fast-paced, data-heavy environment.
Requirements
- 4+ years of experience in strategy and operations, consulting, business analytics, or compensation
- Comfort working with large datasets and ambiguous problems, with the ability to distill key takeaways
- Strong problem-solving skills – able to translate business challenges into structured models and insights
- Excellent communication skills with executive audiences – explain “what it is”, “why it matters” and “what should we do” in terms of your data and analysis
- Ability to work independently and drive analysis with minimal guidance
- Expert-level Excel or Google Sheets modeling skills, including advanced formulas, pivot tables, and data visualization
- Proficiency in SQL and data orchestration between BigQuery and GTM tools
- Experience with Salesforce reporting, dashboards, validation rules, and flows
- Experience with compensation tools like Xactly, Apttus, or CaptivateIQ
Benefits
- OTE (On-Target Earnings) compensation range for this role is $125,000 – $148,000
- Restricted Stock Units (RSUs)
- 30 days per annum of global annual leave policy
- 3 days of annual leave entitlement reserved for Grafana Shutdown Days
To apply for this job please visit job-boards.greenhouse.io.

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