Customer Success Manager

Role Overview

The Customer Success Manager is the operational reference for the client throughout the inquiry cycle, participating in project management, data processing, and deliverable production.

What You Will Do

The trainee will take charge of projects, set up and administer surveys, process data, and assist in producing deliverables for clients.

Why It Might Be a Fit

The ideal candidate is a project management and client contact professional with numerical data management skills, familiarity with Office Pack, and interest in human resources topics.

Requirements

• Master 1 or Master 2 (minimum Bac+4/5)
• project management and client contact experience
• numerical data management skills
• familiarity with Office Pack (Excel, PowerPoint)
• comfortable with learning new tools (AI tools)
• interest in human resources topics (quality of life at work, company culture, CSR, organizational performance)
• teamwork experience
• professional-level English (some accounts are managed at an international level)

Benefits

• Full-time internship based in Paris
• Gratification: 1000€ to 1200€ depending on profile
• Customized onboarding, with training and accompaniment