Sales Operations Manager

Role Overview

We are seeking a hands-on sales operations professional who can turn our sales strategy into consistent daily execution. This person will strengthen the systems, data, reporting, and training that help our fabric concierges build lasting customer relationships and grow revenue across Greenhouse Fabrics and Anna Elisabeth.

What You Will Do

The Sales Operations Manager owns the operating discipline behind the sales organization. The role makes HubSpot useful and reliable, coordinates accurate customer data with FACTS, produces timely performance reporting, and equips the team to follow our sales process.

Why It Might Be a Fit

The strongest candidate combines analytical ability with practical sales judgment. They can find an error in a report, explain why it matters, fix the underlying process, and help the team adopt the change.

Requirements

• Demonstrated success in sales operations, CRM administration, sales enablement, or a closely related role supporting a business-to-business sales organization.
• Hands-on experience maintaining a CRM beyond entering activity, including data quality, pipelines, ownership, dashboards, and workflows.
• Strong Excel skills, including pivot tables, lookups, data validation, and reconciliation.
• Understands the sales cycle from lead and qualification through quote, order, repeat purchase, and account growth.
• Proven ability to document processes, train colleagues, and drive consistent adoption without relying solely on formal authority.
• Excellent written and verbal communication.
• Organized, reliable follow-through with the judgment to prioritize urgent customer needs, recurring reporting deadlines, and improvement projects.
• High ethical standards, discretion with customer and employee information, and willingness to surface mistakes promptly.

Benefits

• Base salary: $75,000.
• Variable compensation or bonus: 2027 Sales Incentive Quarterly Bonus based on Goal achievement.
• Total 2027 target compensation: $100,000.
• 5 weeks of paid personal time off, prorated the first year
• 10 to 14 days of Holidays (as per GHF schedule)
• 8 weeks of paid maternity leave should you need it, available after 1 year of service.
• BCBS Medical Insurance
• $500 in Dental or Vision reimbursement
• Flexible Spending Account for medical and dependent care
• $25,000 of Life Insurance company-paid, with option to increase coverage.
• Aflac Insurance
• Allstate Accident Insurance
• Educational Assistance up to $1,000 per year
• Retirement plan and employer contribution: Simple IRA with a 3% match by the company