CRM Marketing Operations Lead (Enterprise ESP + SQL)

Role Overview

We’re hiring a CRM Marketing Operations Lead to serve as the operational anchor of the CRM and Promotional Operations team at a high-growth consumer technology company. The role requires someone who is highly autonomous, technically rigorous, comfortable holding a distributed team accountable, and decisive under pressure when production issues arise.

What You Will Do

The CRM Marketing Operations Lead will manage daily operations, serve as the primary escalation point for a team of QA specialists, monitor live production campaigns, and act as incident commander for on-call triage and rapid resolution.

Why It Might Be a Fit

The ideal candidate will have 3+ years of experience in technical operations, production support, or advanced QA within CRM ecosystems, with a strong understanding of SQL, HTML/CSS, and Google Sheets/Excel. They will also have experience auditing promotional budgets and managing campaigns with high monetary impact.

Requirements

• 3+ years of experience in technical operations, production support, or advanced QA within CRM ecosystems
• Intermediate to advanced SQL proficiency
• Working knowledge of HTML/CSS
• Strong Google Sheets and/or Excel skills
• Direct experience auditing promotional budgets or managing campaigns with high monetary impact

Benefits

• Fully Remote work environment
• Health Coverage (HMO) after 90 days of service
• 7 Paid Holidays and up to 6 PTO days per year
• Parental leave after 1 year of service
• $100 anniversary bonus at 1 year; $200 at 2 years
• $300 referral bonus for each candidate referred who is successfully hired, and $500 when a new opportunity is identified and closed

Tagged as: SQL