Customer Experience Agent

Hybrid Full TimeSão Paulo, BrazilGrupo Fleury

Role Overview

We are looking for a person who will act in line with the strategic business vision of the Fleury Group, actively contributing to the construction of an integrated, preventive, and hybrid health ecosystem.

What You Will Do

Perform attendances through the channels provided by the company (chat, telephone, email, ticket, talk to us, etc.), attend and follow up on manifestations on the Play Store and App Store platforms, and perform precise launches in the area and group systems.

Why It Might Be a Fit

We are looking for someone who presents a complete high school education, desirable knowledge in the Group Fleury systems, and previous experience in areas of Client Relationship, Customer Experience, Service, or Customer Service.

Requirements

  • complete high school education
  • desirable knowledge in the Group Fleury systems (SAD, Access Graphics, Access Web, Dynamics, and MoviDesk)
  • desirable intermediate Office package (Outlook, Word, Excel, and PowerPoint)
  • previous experience in areas of Client Relationship, Customer Experience, Service, or Customer Service

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To apply for this job please visit linkedin.com.

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