Education Account Manager

Role Overview

The Education Account Manager is the frontline relationship builder, problem solver, and community partner who helps music programs thrive. They will serve as the primary conduit between Music & Arts and the schools within their assigned territory, cultivating educator relationships, driving rental, repair, and product growth, and representing Music & Arts as a trusted partner to students, teachers, and the broader school community.

What You Will Do

The Education Account Manager will achieve weekly expectations for educator conversations, meetings, and school visits, respond to all inbound leads within 24 hours, and maintain complete, accurate pipeline documentation in Salesforce. They will also drive net-new program creation, renewals, and expansions across rentals, repairs, and product categories.

Why It Might Be a Fit

The ideal candidate will have a strong practical understanding of band & orchestral instruments, excellent communication and relationship-building skills, and the ability to travel throughout the assigned territory. Experience working with music educators or school districts is preferred, as is bilingual capability (especially Spanish).

Requirements

• Sales, customer engagement, or community relations experience
• Excellent communication and relationship-building skills
• Ability to travel throughout assigned territory
• Proficiency in Microsoft Office; ability to learn CRM systems
• Valid driver’s license and auto insurance
• Ability to lift up to 50 pounds

Benefits

• Company vehicle
• Gig leave
• Medical, Dental, Vision
• 401K plus company match
• Mental health support
• Paid sick/holiday/vacation time
• Employee discount program
• Tuition reimbursement options