Role Overview
The Salesforce Administrator is responsible for managing, maintaining, and optimizing the organization’s Salesforce CRM platform. The role involves handling Salesforce configurations, user management, security settings, data management, automation, reporting, and system enhancements.
What You Will Do
Manage and enhance the Salesforce platform to support business operations and improve overall efficiency. Administer and monitor the company’s Salesforce CRM application, handle support requests, and resolve Salesforce issues within defined Service Level Agreements (SLAs).
Why It Might Be a Fit
The individual will work closely with business stakeholders and technical teams to ensure the platform runs smoothly, meets business requirements, and supports operational efficiency. The role also involves supporting new business unit implementations, maintaining documentation, generating business reports, and ensuring the platform follows organizational policies and best practices.
Requirements
- BE/B.Tech, Graduation, or Postgraduation in any relevant discipline.
- Knowledge of Salesforce CRM administration, configuration, and customization.
- Understanding of Salesforce objects, profiles, roles, and permission settings.
- Knowledge of workflow rules, page layouts, approval processes, tasks, and email alerts.
- Understanding of Salesforce automation and data management.
- Knowledge of Zapier.
- Basic understanding of Apex and Lightning Web Components (LWC) will be an added advantage.
- Salesforce Administrator certification is an added advantage.
To apply for this job please visit linkedin.com.
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