Senior Sales Operations Analyst

Role Overview

As Senior Sales Operations Analyst, you’ll partner with GTM leaders, Finance, Revenue Operations, and GTM Ops to develop and execute segmentation, book-of-business design, quota setting, and capacity planning. You’ll turn GTM strategy into concrete, automated models that determine how customers are segmented, how reps are staffed, and what they are held accountable for.

What You Will Do

You’ll own the design and ongoing maintenance of customer/account segmentation for Direct, Expansion, and Benefits sales, build and maintain balanced books of business across reps and teams, set and maintain clear, documented rules for account assignment, routing, and reclassification, and serve as the ruling authority when edge cases or disputes come up.

Why It Might Be a Fit

We’re looking for a first-principles problem solver who can build a defensible model from ambiguous inputs and translate org-level strategy into concrete, rules-based execution. You’ll need to own outcomes and execution, not just analysis or recommendations, and be comfortable being the accountable owner when a quota, book, or headcount plan is challenged.

Requirements

• 5+ years in Sales Ops, RevOps, or a similar analytical GTM role
• Direct, hands-on experience owning segmentation, territory/book design, quota setting, or headcount/capacity planning
• Strong sales process & tooling proficiency
• Analytical depth; comfortable building and defending quantitative models (quota, capacity, segmentation) under time pressure
• Experience running planning processes on a recurring cadence (annual/quarterly quota setting, ongoing book rebalancing, headcount reviews) across multiple stakeholder groups
• Excellent written and verbal communication

Benefits

• Competitive base pay
• Benefits
• Equity (RSUs)
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Paid holidays
• Paid time off
• Flexible work arrangements