CRM Manager

Role Overview

We’re looking for a CRM Manager with iGaming experience who knows how to build personalized communications, analyze retention metrics, and launch campaigns that keep players coming back again and again.

What You Will Do

Operational tasks: Set up, launch, and analyze CRM campaigns; Create monthly promo plan and execute it; Create and optimize automated communication flows; Manage multi-channel communications.

Why It Might Be a Fit

3+ years of experience as a CRM Manager in Gaming; Understanding of key retention metrics and strong analytical skills; Knowledge of structures and mechanics of personalized communication.

Requirements

• 3+ years of experience as a CRM Manager in Gaming
• Understanding of key retention metrics and strong analytical skills
• Knowledge of structures and mechanics of personalized communication
• Experience building automated and trigger-based campaign flows
• Confident user of Customer.io, Braze, Smartico, or similar platforms
• Copywriting skills (of course with AI) and basic HTML for email templates
• English proficiency – Upper-Intermediate level or higher

Benefits

• Flexible payment options
• Financial perks: Bonuses for holidays, B-day, work milestones and more
• Learn & grow: We cover courses and certifications
• Benefit Cafeteria: Choose what suits you — sports, language courses, therapy sessions, and more
• Stay connected: From team-building events to industry conferences
• Modern Equipment: We provide new laptops along with essential peripherals
• Your schedule, your rules: Start your day at 9, 10, or even 11

Tagged as: Data Analysis