Knowledge Management Enablement Manager

Role Overview

As Knowledge Management Enablement Manager, you’ll support the adoption of HSBC’s enterprise knowledge and knowledge-intelligence layer across R&C Value Streams. This is a transformation and change role focused on enablement and adoption rather than building the underlying platform.

What You Will Do

Support the change and adoption of knowledge management and knowledge-intelligence standards across R&C Value Streams. Work with Value Streams to understand and help translate knowledge and unstructured-data needs into governed, build-ready designs.

Why It Might Be a Fit

Bring experience or a strong interest in knowledge management, information architecture, or data and content strategy. Demonstrate familiarity with RAG, semantic search or related knowledge-intelligence concepts.

Requirements

• Experience or a strong interest in knowledge management, information architecture, or data and content strategy
• Familiarity with RAG, semantic search or related knowledge-intelligence concepts
• Ability to translate business needs into governed delivery designs across business and technical teams
• Experience working with unstructured data requirements and knowledge standards in a governed environment
• Financial services experience, with exposure to Risk and Compliance desirable but not essential
• Willingness to learn, collaborate and develop expertise in knowledge management enablement and emerging AI-related capabilities

Benefits

• Comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance
• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN)
• Cafeteria platform
• Employee assistance program
• Additional contributions to PPK scheme
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Flexible working hours
• Free parking