Role Overview
We’re looking for a Customer Experience Specialist to support customers and distributors in Peru. You’ll coordinate follow-up on order, delivery, and post-sales issues from intake through resolution.
What You Will Do
Manage customer and distributor cases, coordinate with teams to resolve issues, provide timely updates, and track open cases.
Why It Might Be a Fit
You’ll bring a bachelor’s degree in Business Administration or a related field, 2-4 years of experience in B2B customer service, and intermediate Excel skills.
Requirements
- Bachelor’s degree in Business Administration, International Trade, Logistics, or a related field
- 2–4 years of experience in B2B customer service, customer experience, sales support, order management, or distribution operations
- Intermediate Excel skills and experience with a CRM or case management system
- Professional proficiency in Spanish and intermediate English for written updates and coordination with regional or global teams
To apply for this job please visit linkedin.com.
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