Growth and Service Delivery Manager

Role Overview

Lead regional growth, client and service growth, people and performance, and commercial performance in a newly created leadership role.

What You Will Do

Identify and pursue opportunities to grow Harbour At Home across the Mid North Coast, drive sustainable growth within our existing client base, lead, coach and develop the Support at Home Care Partner and Intake teams, and use client, service, utilisation and growth data to understand what is working and identify opportunities.

Why It Might Be a Fit

The ideal candidate will have proven people leadership and performance coaching experience, demonstrated business growth experience, a strong commercial mindset, consultative sales or business development capability, and strong stakeholder and community relationship-building skills.

Requirements

• Proven people leadership and performance coaching experience
• Demonstrated business growth experience
• Strong commercial mindset and confidence working towards clear performance outcomes
• Consultative sales or business development capability
• Strong stakeholder and community relationship-building skills
• Operational judgement and an understanding of what it takes to turn growth opportunities into sustainable service delivery

Benefits

• Novated leasing
• Access to salary packaging options
• Support from an experienced General Manager and established growth, marketing, clinical, care and shared-services teams
• A genuine opportunity to make your mark and shape the future of Australian home care