Salesforce Administrator

Hybrid Full TimeNew York, New York, United StatesHarlem Children's Zone / Promise Academy Charter Schools

Role Overview

The Salesforce Administrator will provide day-to-day support, maintenance, and improvement of the enterprise-wide Salesforce instance for the Evaluation Department at Harlem Children’s Zone.

What You Will Do

Serve as primary system administrator, handle administrative functions, implement data quality best practices, and perform data uploads.

Why It Might Be a Fit

The ideal candidate is a forward-thinking individual with a solid technical background and experience in Salesforce administration and project management.

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a combination of relevant education and equivalent practical experience
  • 1+ years of work experience, preferably in the nonprofit sector, or have completed the Admin Beginner and Intermediate trail on Trailhead
  • Salesforce Administrator certification
  • Experience in Nonprofit Success Pack (NPSP), Education Cloud, Marketing Cloud, Data Cloud, and Analytics Cloud
  • Experience with data migration and data management tools (e.g., Demand Tools)
  • Ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
  • Excellent verbal and written communication skills, including the ability to communicate effectively to both technical and non-technical audiences
  • Strong data management abilities
  • Be an active Trailhead learner

Benefits

  • Highly competitive base salaries
  • Paid time off
  • Employee referral bonus
  • No-cost health insurance
  • Life Insurance
  • Short-and long-term disability
  • Additional voluntary benefits
  • Wellness discounts
  • Commuter benefits
  • Financial wellness perks
  • Additional Benefits (Discounts on flights, hotels, theme parks, concert tickets, and more.)

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