Customer Success Manager, AI-Native

Role Overview

Own a book of small businesses after they buy, keep them covered as they grow, and run the whole book with agents.

What You Will Do

Notice changes in customers’ businesses, automate processes, and close the loop with customers to ensure coverage and growth.

Why It Might Be a Fit

You have owned a book of customers at a fintech, software, or services company, with a number: retention, expansion, or activation.

Requirements

  • owned a book of customers at a fintech, software, or services company
  • used agents and automation in your own work
  • handled a bigger book without more hours
  • served contractors, truckers, restaurants, or other small business owners

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Breakfast, lunch, and dinner at the office
  • Commuter benefits
  • Gym membership
  • License paid by the company

To apply for this job please visit jobs.ashbyhq.com.

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