Role Overview
We are looking for a Senior Customer Experience Manager to strengthen our team in the area of Customer Service Management. The successful candidate will be responsible for managing and maintaining long-term, trusting customer relationships, building lasting relationships, and acting as a central interface between customer and internal teams.
What You Will Do
The tasks include building and maintaining long-term, trusting customer relationships, ensuring high customer satisfaction, and coordinating all service-related topics.
Why It Might Be a Fit
The ideal candidate will have experience in customer care, customer success, or service management, preferably in the IT or energy sector.
Requirements
- experience in customer care, customer success, or service management
- good German language skills
- ideally English language skills
Benefits
- flexible working hours
- 30 vacation days per year
- additional free time on December 24th and 31st
- bike leasing
- mental health support
- cooperation with fitness studios
To apply for this job please visit harriscomputer.wd3.myworkdayjobs.com.
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