Head, Commercial & Marketing Operations

Role Overview

The Head, Commercial & Marketing Operations will own the promotional review and production operating system for the whole commercial organization, including PRC governance, congresses and meetings, print and production, sample and transparency compliance, marketing analytics, martech, and alliance management.

What You Will Do

Core responsibilities include owning PRC governance, running the enterprise congress and meetings program, owning print, production, fulfillment, and version control for promotional materials, and administering the CRM, marketing automation, and the digital asset library.

Why It Might Be a Fit

The ideal candidate will have 12+ years in pharma or biotech, including 6+ in marketing operations, promotional review, or commercial operations, and will have led a marketing operations and/or commercial operations function at a growth-stage company.

Requirements

• Bachelor’s degree
• 12+ years in pharma or biotech, including 6+ in marketing operations, promotional review, or commercial operations
• Led a marketing operations and/or commercial operations function at a growth-stage company
• Deep expertise in promotional review, OPDP rules, and Form FDA 2253 submissions
• Ran congress, meetings, or speaker-program operations at national scale
• Experience with PDMA sample compliance and transparency reporting
• 5+ years leading teams; strong process and SOP design
• Proficiency with AI platforms such as ChatGPT and Claude, and with Slack