Role Overview
Establish the company’s presence in the APAC region, leading strategic account management and overseeing the full customer journey.
What You Will Do
Manage a defined portfolio of strategic enterprise customers, build multi-threaded relationships with senior stakeholders, and develop product and domain expertise.
Why It Might Be a Fit
5+ years of experience in B2B SaaS Customer Success, proven ability to manage a strategic book of business, and strong analytical and problem-solving skills.
Requirements
- 5+ years of experience in B2B SaaS Customer Success
- proven ability to manage a strategic book of business
- strong analytical and problem-solving skills
- experience in change management and identifying customer risk
Benefits
- Competitive salary
- Flexible remote-first work environment
- Comprehensive benefits package
- Equipment and home office budget
To apply for this job please visit linkedin.com.
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