Customer Success Manager

Remote Full TimeCanada (Remote)Haystack

Role Overview

A commercially driven professional to join a remote-first technology company as a Customer Success Manager to drive business growth and product adoption.

What You Will Do

Own and achieve quarterly revenue targets, utilize a consultative approach to understand customer business goals, proactively engage with customers, and manage a personal sales pipeline.

Why It Might Be a Fit

3+ years of experience in Customer Success, Account Management, or a similar customer-facing role, with a proven track record of managing revenue quotas and consistently meeting or exceeding performance targets.

Requirements

  • 3+ years of experience in Customer Success, Account Management, or a similar customer-facing role
  • A proven track record of managing revenue quotas and consistently meeting or exceeding performance targets
  • Strong consultative selling skills with the ability to handle objections, present value, and guide customers toward purchase decisions
  • Excellent communication skills, with the ability to lead engaging presentations and simplify complex technical concepts

Benefits

  • Competitive salary ranging from USD $66,385.10 to USD $106,700.00 per year
  • Uncapped quarterly performance bonus
  • Eligibility for company equity grants and performance-based share units tied to business outcomes
  • 35 days of time off per year
  • Comprehensive parental leave
  • Access to healthcare benefits
  • Retirement savings plans
  • Mental health support resources

To apply for this job please visit linkedin.com.

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