Senior Customer Success Manager

Remote Full TimeAustralia (Remote)Haystack

Role Overview

Lead regional operations, drive platform adoption, and foster long-term client value in the enterprise sector.

What You Will Do

Lead a team, serve as executive escalation point, partner cross-functionally, oversee account health, and refine regional customer success strategies.

Why It Might Be a Fit

8+ years of experience in Customer Success or Account Management, 3+ years of people management experience, and strong strategic acumen.

Requirements

  • 8+ years of experience in Customer Success or Account Management
  • 3+ years of people management experience
  • Demonstrated ability to manage large-scale, multi-faceted enterprise portfolios
  • Strong strategic acumen with the ability to lead value-based conversations

Benefits

  • Competitive salary
  • Opportunities for professional development and career growth
  • Comprehensive benefits package
  • A remote-first work environment

To apply for this job please visit linkedin.com.

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