Role Overview
The employer is a software company seeking a Senior Enterprise Customer Success Manager to own customer retention and drive sustained product usage across a portfolio of enterprise accounts.
What You Will Do
Own the customer journey from onboarding and adoption through renewal, with direct accountability for retention and long-term customer value.
Why It Might Be a Fit
The role requires 4+ years of experience in customer success, account management or a similar customer-facing SaaS role, with 3+ years of managing enterprise customer relationships.
Requirements
- 4+ years of experience in customer success, account management or a similar customer-facing SaaS role
- 3+ years of managing enterprise customer relationships
- Experience supporting renewals, commercial discussions and cross-functional deal coordination
- Experience using AI for research, preparation and workflow automation, and proficiency with CRM and customer success platforms
Benefits
- On-target earnings of $115,000 – $150,000
To apply for this job please visit linkedin.com.
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