Product Operations Strategist

Role Overview

The Product Operations Strategist will transform big-picture product goals into scalable processes, playbooks, tools, training, and operating practices that make teams more effective. This includes maintaining product standards and playbooks, improving the use of product management tools, supporting annual and quarterly planning, monitoring portfolio and product health, and helping teams adopt consistent ways of working.

What You Will Do

The role will involve developing and maintaining product standards, guidance, playbooks, templates, checklists, role definitions, and governance materials. You will also support the development and maintenance of NMDP’s integrated product portfolio strategy and roadmap, and prepare portfolio-level reporting, meeting materials, decision records, action items, and follow-up communications.

Why It Might Be a Fit

If you’ve helped product teams adopt new tools and ways of working and can lead through influence, this is an opportunity to make a visible impact from the ground up. You will work across the organization to strengthen idea intake, portfolio planning, roadmap governance, product reporting, and continuous improvement.

Requirements

• Knowledge of product operating models, Product Operations, product lifecycle management, and portfolio governance.
• Product strategy, roadmaps, prioritization, outcome measurement, and product review practices.
• Agile product delivery models and the roles of Product Management, Product Ownership, Technology, UX, Analytics, and Operations.
• Process analysis, workflow design, continuous improvement, and organizational change practices.
• Product management and collaboration tools such as Aha!, Jira, Confluence, Microsoft 365, Miro, or comparable platforms.
• Reporting and data-visualization concepts used to communicate portfolio health, progress, risk, and outcomes.

Tagged as: Change Management