Role Overview
The Customer Success Manager will lead strategic projects to make Hemnet a better partner to real estate agents, driving initiatives across teams to improve product use and support.
What You Will Do
The role involves setting goals, structuring projects, gathering competencies, and implementing decisions, as well as presenting to various groups and making complex issues clear.
Why It Might Be a Fit
The ideal candidate is a strategic thinker who can translate between customer insights, business goals, and product development, with experience in leading projects and driving cross-functional initiatives.
Requirements
- At least 3 years of experience in leading projects or initiatives in a commercial, product-related, or Customer Success role
- Experience in driving cross-functional projects with clear goals and deliveries
- Experience in product work, for example, in a role close to a product team
- Familiarity with data-driven work with KPIs, analysis, and insight tools
- Strong ability to communicate and present, both in writing and speaking
- Comfortable with English, both spoken and written, as our internal language is English
To apply for this job please visit career.hemnet.se.
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