Inside Sales Associate

Role Overview

The Inside Sales Associate is responsible for developing new leads, revisiting lost customer relationships, and communicating with customers to ensure a smooth sales process. This role involves proactive sales initiatives, outbound calls, and efficient order processing, while maintaining excellent customer service and ethical conduct.

What You Will Do

Identify and qualify new business leads, foster good relationships with customers, support outside sales team, and drive sales growth with proactive outbound calls.

Why It Might Be a Fit

The ideal candidate will have excellent verbal and written communication skills, proficiency in Microsoft Office Suite, and the ability to work cohesively within a team environment.

Requirements

• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel), relationship management software, and Internet navigation
• Ability to communicate in verbal and written-bilingual in English and Spanish preferred
• Excellent customer service skills with a focus on customer satisfaction and relationship-building
• Detail-oriented with strong organizational and time management capabilities
• Capability to work cohesively within a team environment
• Successful completion of a criminal and driving background check, as well as a pre-employment drug test

Benefits

• Competitive weekly/bi-weekly pay
• Discretionary bonuses
• 401(k) with company match
• Employee Stock Purchase Plan
• Paid time off (vacation, sick, volunteer, holidays, birthday, floating)
• Medical/dental/vision
• Flexible spending accounts
• Company-paid life and short-term disability
• Optional long-term disability
• Additional life insurance