Group After-Sales Director

On Site Full TimeGrand Est, FranceHESS Automobile

Role Overview

Join a dynamic and forward-thinking automotive group as the Group After-Sales Director, responsible for the entire after-sales of the Group. You will accompany the General Management in defining the after-sales strategy and ensure synergies between concessions, body shops, and rapid repair centers.

What You Will Do

You will improve key indicators of the ateliers, make progress in receptions on additional sales, optimize the performance of the stores, and set up a data-driven management. You will also lead and grow a direction team and work in a transversal way with site directions, Finance, HR, Marketing, and constructeurs.

Why It Might Be a Fit

You will have a strategic post with direct attachment to the General Management and real decision-making power. You will be part of a family group in development, where decision-making circuits are short. You will have an attractive remuneration, including a company vehicle.

Requirements

  • 10 years minimum of experience in after-sales direction multi-sites
  • Higher education (business school, engineering school, or equivalent)
  • Significant experience in after-sales direction multi-sites, acquired within a distribution group or a constructeur
  • Master after-sales indicators (productivity, occupancy rate, average basket, parts and labor margin)
  • Solid financial culture and knowledge of the functioning with constructeurs and agent networks

Benefits

  • Attractive remuneration
  • Company vehicle

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