Role Overview
The Digital Customer Success Manager is responsible for driving customer adoption, consumption, value realization, and growth of HPE’s as-a-Service (aaS) offerings through a primarily remote engagement model. The CSM acts as a trusted advisor to customers, helping them accelerate adoption, achieve business outcomes, and maximize the value of their HPE investments.
What You Will Do
Primary Job Responsibilities include establishing strong customer relationships, accelerating the active use of contracted HPE solutions, and demonstrating progress and value through regular virtual engagement across the customer lifecycle.
Why It Might Be a Fit
The ideal candidate will have 6-10+ years of account management experience, experience in IT industry, and experience working within an IT department or with customers. The role requires a strong technical expertise, collaboration with Sales, Product Management, Engineering, Support, and Partner Ecosystems to ensure customer success.
Requirements
- University or Bachelor’s Degree preferred, or equivalent experience
- Typically 6-10+ years account management experience
- Experience in IT industry preferred
- Experience working within an IT department and/or working within customers is a plus
- Experience in vertical industry preferred
- Experience in different sales roles is a plus
Benefits
- Career development programs to help you reach your career goals
- Unconditional inclusion in the way we work and celebrate individual uniqueness
To apply for this job please visit hpe.wd5.myworkdayjobs.com.
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