Senior Delivery Readiness & Enablement Manager

Role Overview

The Senior Delivery Readiness & Enablement Manager will lead complex readiness initiatives supporting the launch, adoption, and operationalization of new service offerings, digital capabilities, and strategic transformation programs. This role will serve as a trusted advisor to service leaders, program managers, portfolio teams, and customer success organizations.

What You Will Do

The successful candidate will design readiness strategies, facilitate stakeholder alignment, drive enablement planning, and coordinate the creation of high-impact delivery collateral that helps teams successfully execute what was sold.

Why It Might Be a Fit

The role operates globally and requires strong influence skills, strategic thinking, program coordination capability, and the ability to translate complex changes into actionable enablement outcomes.

Requirements

• Bachelor’s degree or equivalent experience
• 8+ years’ experience in one or more of the following: Revenue Enablement, SaaS Adoption Programs, Customer Success Enablement, Change Management, Service Readiness, Business Transformation
• Experience leading complex cross-functional programs
• Experience partnering with PMOs and senior stakeholders
• Strong communication, facilitation, and executive presentation skills
• Demonstrated ability to influence across matrixed organizations
• Familiarity with enablement technologies, knowledge management systems, and enterprise collaboration platforms

Benefits

• Health & Wellbeing
• Personal & Professional Development
• Unconditional Inclusion