Senior Sales Operations Expert

Role Overview

The NWE OS Services – Deal Value Advisor will act as an interface between Customer / OS Sales and Back Office teams for complex renewals and new business engagements. The role requires excellent communication skills, detail-oriented work approach, and a structured solution orientation. The advisor will drive quality discussions, ensure feedback and outputs from back office, and make recommendations on process, tool, and skills improvements.

What You Will Do

The primary responsibilities of the role include driving quality discussions, following up on checks, ensuring no mistakes come in front of OS Sales or the customer, making recommendations on process and tool improvements, and looking for up-sell opportunities.

Why It Might Be a Fit

The ideal candidate will have excellent communication skills, a structured work approach, and a solutions-oriented mindset. They will be able to operate effectively within a virtual team, prioritize tasks, and handle multiple tasks at the same time.

Requirements

• Excellent communication skills in verbal and written English
• Detail-oriented with a structured work approach and an orientation towards solutions
• Detailed knowledge of Contract Renewals (Complex Quotes / Multi Country Quotes)
• Good working knowledge in Microsoft standard applications and HPE specific tools
• Ability to operate effectively within a virtual (cross-cultural) team
• Analytical and problem-solving skills
• Ability to work under pressure
• Ability to handle multiple tasks at the same time and ability to prioritize

Benefits

• Health & Wellbeing
• Personal & Professional Development
• Unconditional Inclusion