Role Overview
The role involves automating business processes, adopting AI safely, and providing 3rd line escalation support for Microsoft 365 and related technologies. The team is small and sociable, with a focus on work hard, have fun, and compliance.
What You Will Do
Automate business processes, help clients adopt AI, and provide 3rd line escalation support for Microsoft 365 and related technologies.
Why It Might Be a Fit
The ideal candidate has 3rd line experience, automation skills, and practical knowledge of AI tools. They should also have the confidence to explain technical ideas to non-technical people.
Requirements
- 3rd line experience across Microsoft 365, Entra ID, Intune and Exchange Online
- Automation experience with PowerShell, Power Automate, or Microsoft Graph
- Practical knowledge of Copilot and other AI tools
- Curiosity, ownership, and the confidence to explain technical ideas to non-technical people
- Full UK driving licence
- Experience of working within ISO 27001, ISO 9001, or a similarly controlled environment
Benefits
- £40,000 – £45,000 plus individual annual bonus
- Hybrid working after 3-6 months
- 25 days holiday plus bank holidays
- Funded Microsoft certifications
- Paid overtime for approved out-of-hours and project work
- Free parking, Cycle to Work, and Home & Tech schemes
To apply for this job please visit recruiterflow.com.
Follow us on social media