Product Manager – CRM & Marketing Data

Role Overview

This role will be a hybrid model if you live within a 50 mile radius of our Pittsburgh, Buffalo or Camp Hill office (T/W/Th in office). The ideal candidate will possess strong data product management expertise, including the ability to define and deliver trusted, reusable data products and capabilities that enable CRM and marketing use cases, while ensuring data quality, governance, privacy, and regulatory compliance.

What You Will Do

Understand the department’s and the company’s strategic roadmap and competitive position, and develops a holistic product vision and the corresponding product strategy to drive maximum value. Clearly set and communicate roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels.

Why It Might Be a Fit

The role requires an understanding of how customer data is unified, governed, segmented, and activated through a CDP to support downstream CRM, marketing, sales, and service experiences. A core component of this role also includes the ability to translate CRM and marketing needs into scalable data capabilities, identify and sequence innovative data products, develop strategic roadmaps aligned to customer engagement objectives, and evaluate data quality, accuracy, accessibility, timeliness, and availability requirements to maximize business value and enterprise adoption.

Requirements

• Bachelor’s Degree in science, technology, mathematics or related field OR relevant experience and/or education as determined by the company in lieu of bachelor’s degree
• 3 years of Product experience
• To Include: 3 years with the Software Lifecycle, 1 year of Advanced domain experience