Role Overview
This job is responsible for managing the customer Relationship Management (CRM) Tool and processes used by the Sales team. Ensures Sales Staff is set-up and trained in the use of the CRM tool, and drives usage and overall effectiveness of the tool.
What You Will Do
Maintain user access to the CRM tool, conduct analyses to determine historical trends, provide recommendations to achieve sales goals, and identify opportunities for enhancements and improvements to the CRM tool.
Why It Might Be a Fit
The incumbent should have a strong understanding of the Salesforce Lightning platform, functionality, and best practices, as well as demonstrated ability to communicate effectively at all levels of the organization.
Requirements
- 5 years Health Care Industry experience
- 3 years CRM Tool experience
- 1 year Reporting experience
- 1 year Training & Development
- Salesforce Admin certification required within 6 months
To apply for this job please visit highmarkhealth.wd1.myworkdayjobs.com.
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