Role Overview
The Business Development Manager owns the net-new acquisition motion, supported by the BDR. Account Managers and corporate accounts continue to report directly to the Head of Sales. The Business Development Manager leads the BDR’s prospecting activity, converts qualified opportunities into new recurring revenue, and acts as the product expert supporting structured expansion into existing medium and large customer accounts.
What You Will Do
Own new-logo prospecting, discovery, demonstrations, proposals, negotiations and close; develop a measurable sales pipeline and predictable conversion cadence. Set priorities for the BDR, coach prospecting and qualification standards, review activity and pipeline weekly, and ensure effective handover of qualified meetings. Become the commercial product specialist for H&L’s new cloud platform, ROAM, OrderNOW and relevant solutions.
Why It Might Be a Fit
The ideal candidate has proven B2B sales capability in hospitality technology, SaaS, POS or adjacent commercial platforms. They must be comfortable selling multi-product solutions, leading complex demonstrations, and translating technical features into customer outcomes. Strong stakeholder engagement with venue operators, group leadership, Account Managers, and internal delivery teams is also required.
Requirements
- Proven B2B sales capability in hospitality technology, SaaS, POS or adjacent commercial platforms.
- Comfort selling multi-product solutions, leading complex demonstrations, and translating technical features into customer outcomes.
- Ability to coach a BDR, run a disciplined sales cadence, and manage a forecast in HubSpot.
- Strong stakeholder engagement with venue operators, group leadership, Account Managers, and internal delivery teams.
- Commercial judgment, accountability, structured communication, and a customer-first approach.
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