Telco Network Quality & AI Automation Manager

Role Overview

As the Network Quality & AI Automation Manager, you will own the end-to-end performance and reliability of Holafly’s global mobile network, ensuring continuous, high-speed connectivity across all partner networks.

What You Will Do

You will lead the global quality strategy, drive real-time observability, and architect AI-driven telemetry and predictive intelligence architecture. You will also collaborate with strategy teams to integrate AI-powered diagnostics and self-healing infrastructure.

Why It Might Be a Fit

You will directly shape the connectivity experience for millions of international travelers worldwide, and have the opportunity to lead 5G transformation and cloud-native telecom architecture at a fast-scaling tech enterprise.

Requirements

• 12+ years in mobile network architecture across MNO, MVNO, or MVNE environments, with proven leadership experience.
• Deep core network and roaming protocol mastery across EPC and 5GC architectures (MME, PGW, AMF, UPF) and roaming protocols (S6a, GTP-C/U, Diameter) and roaming protocols (GTP-C/U, Diameter S6a/Gx/Gy, HTTP/2 SBA).
• Hands-on expertise in capacity engineering and telemetry analysis tools like Wireshark, Prometheus, or Grafana.
• Track record with virtualized core platforms and cloud-native mobile ecosystem integrations.
• Exceptional technical communication with a natural ability to connect high-level business goals to network execution.
• Automation & Software Engineering: Proven experience writing robust scripts/tools in, interact with RESTful APIs, and automate complex workflows. Hands-on exposure applying Machine Learning or GenAI to telecommunications.
• Observability & Telemetry Stacks: Strong hands-on expertise building dashboards, alarms, and data pipelines using Prometheus, Grafana, OpenTelemetry, ELK/OpenSearch, or Datadog.
• Strategic Mindset: Strong ability to translate complex technical signaling data into actionable commercial levers, strategic roadmaps, and automated operational toolsets.

Benefits

• 100% Remote & Flexible Culture
• Global Scale & Impact
• Growth & Innovation
• Competitive Package: Benchmark-aligned salary, performance bonuses, health coverage, and professional learning stipends