Telco Network Quality & AI Automation Manager

Role Overview

As our Network Quality & AI Automation Manager, you will own the end-to-end performance and reliability of Holafly’s global mobile network. Your strategic leadership directly elevates the customer experience for millions of international travellers by ensuring continuous, high-speed connectivity across all partner networks.

What You Will Do

Lead Global Quality Strategy, Drive Real-Time Observability, AI-Driven Telemetry & Predictive Intelligence Architecture, Automation Systems Feeding Network Operations, Elevate Core Partner Standards, Holafly Network Quality Index (NQI) & Benchmarking, Guide Cross-Functional Teams.

Why It Might Be a Fit

12+ years in mobile network architecture, deep core network and roaming protocol mastery, hands-on expertise in capacity engineering and telemetry analysis tools, track record with virtualized core platforms and cloud-native mobile ecosystem integrations, exceptional technical communication, automation & software engineering skills, observability & telemetry stacks expertise, strategic mindset.

Requirements

• 12+ years in mobile network architecture across MNO, MVNO, or MVNE environments, with proven leadership experience.
• Deep core network and roaming protocol mastery across EPC and 5GC architectures (MME, PGW, AMF, UPF) and roaming protocols (S6a, GTP-C/U, Diameter) and roaming protocols (GTP-C/U, Diameter S6a/Gx/Gy, HTTP/2 SBA).
• Hands-on expertise in capacity engineering and telemetry analysis tools like Wireshark, Prometheus, or Grafana.
• Track record with virtualized core platforms and cloud-native mobile ecosystem integrations.
• Exceptional technical communication with a natural ability to connect high-level business goals to network execution.
• Automation & Software Engineering: Proven experience writing robust scripts/tools in, interact with RESTful APIs, and automate complex workflows.
• Observability & Telemetry Stacks: Strong hands-on expertise building dashboards, alarms, and data pipelines using Prometheus, Grafana, OpenTelemetry, ELK/OpenSearch, or Datadog.
• Strategic Mindset: Strong ability to translate complex technical signaling data into actionable commercial levers, strategic roadmaps, and automated operational toolsets.

Benefits

• 100% Remote & Flexible Culture
• Global Scale & Impact
• Growth & Innovation
• Competitive Package: Benchmark-aligned salary, performance bonuses, health coverage, and professional learning stipends.