Sales Manager

Role Overview

Lead B2C Sales & Retention Teams, drive performance, and put customers first. Inspire great people, drive strong results, and improve how we work.

What You Will Do

Lead and inspire team leaders, deliver sales, retention, revenue, and call activity to achieve business targets, KPIs, and service levels.

Why It Might Be a Fit

You’ll bring experience leading sales and retention teams, strong coaching and performance management skills, and a commercial mindset with a genuine commitment to excellent customer service.

Requirements

• Experience leading sales and retention teams in a target-driven environment
• Strong coaching and performance management skills
• A commercial mindset with a genuine commitment to excellent customer service
• The confidence to lead change, solve problems, and hold people accountable
• The ability to turn performance data into practical improvements
• An understanding of FCA requirements, including providing information on insurance products on a non-advised basis