Role Overview
Protect and expand the revenue of the Hotmart customer base through strategic negotiations of retention, expansion, and increase of the Hotmart share in the operation of the clients.
What You Will Do
Act as the main point of contact for clients, developing and maintaining solid relationships to ensure their satisfaction and success; Use analysis and data to make informed decisions and drive sales; Focus on client retention and develop strategies to maximize the value of the company’s products or services.
Why It Might Be a Fit
Experience in managing a client portfolio through omnichannel channels, experience with Excel, spreadsheet management, and CRM, and experience in presentations and training.
Requirements
- Experience in managing a client portfolio through omnichannel channels
- Experience with Excel, spreadsheet management, and CRM
- Experience in presentations and training
- Experience in implementation, process creation, and playbooks
- Experience with Salesforce and Zendesk
Benefits
- Health and dental plan with national coverage
- Meal and food voucher
- Flexible benefit
- Private pension
- Transportation allowance
- Life insurance
- Wellhub
- Creche allowance for children up to five years old
- Education budget
- Incentive to language learning through online platform
- Baby On Board
- Extended maternity leave
- Extended paternity leave
- Conexa Saúde
- Annual participation in company profits and results
- Hotmart Recharge
To apply for this job please visit job-boards.eu.greenhouse.io.
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