Role Overview
The primary objective of the Customer Retention Specialist is to initiate, own, and close renewal sales opportunities through engaging with strategic end-user accounts and authorized HP partners within a defined region.
What You Will Do
Developing a comprehensive understanding of the service portfolio, performing against a financial quarterly target, generating and driving the sales pipeline, managing up-sell and cross-sell opportunities, and establishing a trusted relationship with HP partners and strategic end customers.
Why It Might Be a Fit
The role demands a proactive approach to understanding market trends and customer feedback to drive continuous improvement in customer retention strategies, and requires strong interpersonal skills, relationship building, and a willingness to learn and adapt new skills.
Requirements
- University or College degree
- Typically, 4-6 years of related experience (e.g. renewal sales, inside sales account management, pipeline management, technology sales)
- Demonstrable track record of sales success with strong selling capabilities, and an ability to process and retain large amounts of information
- Fluent in English- verbally and written at business level – Required
- Working knowledge of German, French, Spanish – Preferred
To apply for this job please visit hp.wd5.myworkdayjobs.com.
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