Inside Sales Account Representative

Role Overview

This role is responsible for responding to incoming inquiries from potential customers who have expressed interest in the organization’s offerings. The role assists in qualifying leads, processing orders, and guiding through the purchase journey while achieving and/or exceeding performance goals and quotas.

What You Will Do

Develops a basic understanding of the organization’s products or services, engages in conversations with potential customers, learns to handle common objections, identifies opportunities to suggest complementary products or services, and collaborates with management and experienced sales representatives.

Why It Might Be a Fit

Achieves individual and team-based goals related to lead conversion, response time, and other performance metrics and quotas, participates in training sessions to improve sales skills, product knowledge, and customer service techniques.

Requirements

• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence
• Typically has 2-4 years of work experience, preferably in inside sales or tele sales, or a related field
• Certified Inside Sales Professional (CISP)

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including 4-12 weeks fully paid parental leave based on tenure
• 13 paid holidays
• Additional flexible paid vacation and sick leave