Role Overview
Be the voice and advocate of overall Solution Quality for installed base and new product releases. Strengthen operational excellence through Solution quality forums, customers insights reviews and proactive Telemetry/Sentiment monitoring.
What You Will Do
Lead field escalation for Solution related issues, institutionalize Solution quality process across the product lifecycle, provide Quality/Experience leadership to partner with Consumer Print Core Solutions Product Management and TIO teams.
Why It Might Be a Fit
Drive systemic improvement with partners to prevent reoccurrence of issues, ensure tighter synergy and integration between Quality HW/FW and Solution teams in terms of process, methodology and collaboration.
Requirements
- Bachelor’s or Master’s degree in Engineering, Computer Sciences, or equivalent
- 6-10 years of professional work experience in Technical marketing, software QA or engineering
- Experience in Program management preferred
- Good understanding of Solution/Software ecosystem
To apply for this job please visit hp.wd5.myworkdayjobs.com.
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